At Kitboon, we are committed to protecting the privacy and data of our users. This Data Deletion Policy outlines the procedures and guidelines we follow for the deletion of user data collected through our app.
Types of Data Collected:
Kitboon collects the following types of user data:
- Personal information provided during registration or account setup, such as name, email address, and phone number.
- User-generated content, including photos, videos, and text.
- Usage data, such as app interactions, preferences, and settings.
- Transactional data, including purchase history and payment information.
- Device information, such as IP address, operating system, and device identifier.
Data Retention Period:
We retain user data for as long as it is necessary to fulfill the purposes outlined in our Privacy Policy, or as required by law. Once the data is no longer needed, we will delete or anonymize it.
User Account Deletion:
Users have the right to delete their accounts and associated data. To request account deletion, users can follow these steps:
- Open the Kitboon app and navigate to the account settings.
- Locate the option to delete the account.
- Follow the prompts to confirm the deletion request.
- Once the request is submitted, the account and associated data will be scheduled for deletion within 7 days.
Data Deletion Process:
When a user requests account deletion, Kitboon will take the following steps to delete the data:
- Remove the user's personal information from the active user database.
- Anonymize or delete user-generated content, ensuring it can no longer be attributed to the user.
- Purge usage and transactional data associated with the user account.
- Remove any backups or redundant copies of the user data.
- Periodically audit and verify the deletion process to ensure compliance.
- Exceptions to Deletion:
There may be situations where certain data cannot be deleted due to legal obligations or legitimate business purposes. In such cases, the data will be securely stored and protected in accordance with applicable laws and regulations. - Data Security:
Kitboon takes appropriate technical and organizational measures to protect user data from unauthorized access, loss, or alteration. We employ encryption, access controls, and regular security audits to safeguard the data. - Updates to the Data Deletion Policy:
Kitboon may update this policy from time to time. Users will be notified of any material changes through the app or other communication channels.
For more information about our data practices, please refer to our Privacy Policy.
If you have any questions or concerns regarding data deletion, please contact our support team at bonchen150@gmail.com.